Diversity & Inclusion - 2

Thinking more about the diversity and the inclusion, I started to visualize the concept everywhere.

I was asked to take up a diversity and inclusion training at my workplace the other day. To make the matters worse, they had actually tied it to my job compliance. What they told me in the training was that we work in a multinational organization and we need to be aware of different cultures and their considerations. The training was mandated by the human resource group and requested us not to form judgments by just one or two incidents. It asked us to be cognizant of the difference in cultures and develop patience. In a subtle tone, it asked us to be able to develop the sensitivity towards others - their needs, their fears and their backgrounds.

Having said that, I wondered what is the organizational culture then? Why the same HR dept. does strives to instill a common set of values? Why are we all the time chased through the hallways for not following te corporate templates? Why should the deliverables from different teams in one organization look the same? What happens to diversity, sensitivity and the inclusion?

I found the answer while explaining the currency to my kids! I showed them the various currency notes in my possession –

Currency Name	Currency Note
Indian Rupee
Euro
US Dollar

 
You shall notice that Indian rupee has the payer' promise in 17 local languages displaying the variety in language and culture. At the same time, the Euro spans across multiple countries, yet displays the content in very limited languages. United States of America – which is also termed as the land of immigrants or the melting pot of the world, has attracted residents from all over the world. You'll see almost every language and culture in different pockets of US, yet the currency displays only one – English. Was US being insensitive to the various cultures living and prospering here? No. The answer comes from the efficiency of operations. The cost of producing the single language currency notes is far lesser than the same with multiple languages.

See the same thing in your organization, home or even with your friends. I was born and brought up in a hindi speaking place. Though, I had to move to a place for work where people only spoke Tamil. Later, I moved to another place where all work was done in Kannada. To top it all, all people I interacted with came from various backgrounds – with different values, languages and food. I found knowledge of English very efficient and helpful in establishing the common ground wherein we could connect and draw up the plans for future.

While not forgetting the wonders of mother tongue and its importance, at least there is one thing we must be thankful to British for – English. On the occasion of our 68^th independence day, call me a traitor, but I still root for the one thing that binds us together and unites us amongst all the diversity we have.

Diversity & Inclusion

My wife has already started on her project for the 68^th Indian Independence Day program in our town as well as the county. She is doing an amazing job convening the program with so many different volunteers and great helpers. Out of curiosity, I asked her the theme and her answer was "Of course, it's Diversity!" I started thinking the real meaning of the word diversity and its implications. Trust me it has been a very interesting journey through the thoughts.
Diversity means the state of being diverse or having variety to be precise. Variety can be in multiple forms – dresses, food, mannerisms, opinions and thoughts.
In the various interactions with people, systems and processes we all come across so many diversified characters on a daily basis. Yet we harp on the need to understand the diversity and understand it. This is what drive my curios and inquisitive mind to ponder. I believe diversity is a fact of life and nature. The Mother Nature supports so many living organisms – be it flora or fauna, so many non-living things, doesn't it offers diversity to us? I believe this is diversity in its fullest form. To help ourselves understand the various complex natural phenomenon, we tried to classify them in families and kingdoms. Interesting still, while we tried to study one phylum, we were still observing others and their effects. We applied the same classification (though modified) while understanding humans, their cultures and their societies. Then why did we forget the behavior and the impact of others as in plant or animal kingdoms?
Yes, diversity is not new. It has always existed and will always exist. We are just one very small miniscule creatures in the diversified nature. But what makes us superior to others is our ability to think and understand the differences. The same understanding and knowledge leads us to appreciate the capabilities of others and help us being sensitive towards others and their needs. The sensitivity leads to us being able to adjust and develop a cordial society for all to live together.
Of late many organizations have started training their staff on Diversity and Inclusion. The program is aimed at not only understanding that there may be people with diverse backgrounds but also with methods to include them all when working as a team and devising approaches to minimize the differences.
Some argue that this knowledge and the understanding came from the west. I recommend to visit the SriNathJi temple in Nathdwara, Rajasthan, India. SriNath Ji appears before the devotees 8 times a day for darshan. In each appearance he sports a new and a different outfit. All the year round, the dresses and Shriji's getup is never repeated. Quite a fashionable god? Yes he is. However, the point to note here is some of the various forms that ShriJi takes during the year include that of a 'Yavan', 'Mugal' and even 'maleccha' – forms that are not associated with Hinduism or are not viewed favorably. But look closely – the god himself is givin out the message of inclusion, sensitivity to others through the clothes he sports. When he can do so, how can we be so insolent?
Let's introduce another interesting twist to this whole paradigm – like the holy trinity of Hindu Gods – Brahma, Vishnu and Mahesh; there is a holy trinity of Lakshmi, Durga and Saraswati – the female counterparts of Vishnu, Shiva and Brahma. The three goddesses symbolize different types of wealth we can have - Lakshmi indicates the material wealth, Durga indicates the emotional wealth, and Saraswati indicated the wealth of knowledge. In our quest for materials, we are always trying to achieve our emotional quests, but somehow we forget the knowledge that gives us sensitivity towards self and others.
Hence, to really understand Diversity and Inclusion, one must try achieve knowledge of one's own culture and that of others'.

Dreams

जाग उठा हूँ मैं,
उस बेदर्द नींद से,
जो हमेशा साथ में,
कितने सारे सपने ले आती है।

उन्हीं टूटे सपनों की टीस,
अब भी महसूस होती है।
उन्हीं अनकहे सपनों में न जाने,
किस किस से बात होती है।

इन्हीं सपनों में,
सारी ज़िन्दगी उतर आती है।
कभी शिखर पे ले जाती है,
कभी खाई में पटक जाती है।

हर सपना मुझे
घाव नया दे जाता है।
जमीन के नीचे और नीचे,
दफ़न कर जाता है।

सपने सच नहीं होते,
यह मैंने सीखा है।
पर सपने ना देखूं,
यह भी कहाँ हो पता है?

सपने मन का आईना हैं,
तभी तो मैं सपने देखता हूँ।
और हर बार चोट खा कर,
अपने घाव पर आंसुओं का मलहम रखता हूँ।

जाग तो चुका हूँ मैं,
उस बेदर्द नींद से,
पर फिर से अपने आगोश में लेने को,
चले आ रहे हैं, यह काँच के सपने।

Importance of storytelling

Today we were celebrating July 4^th – the US Independence day. While waiting for the fireworks show to begin, the kids asked me to tell them a story. Even before I could start, the younger one interrupted me with a question – "Why do we tell stories? And how do you know all the stories?" the question left me thinking for a long time. Today's blog is my attempt to answer the same question with inspirations from many great storytellers.

Recently, I had come across another alumni of my college. He has taken up a full time profession of being a story teller. At the same time, a lot of other colleagues have been stressing the importance of storytelling. What is storytelling and why is it so important?

Let's first understand what is a story? A story is an expression of an idea along with the situation that helps explain the idea in a better manner. The entire scenario is laid out in such a manner that the central idea is easily understood by listener or the reader. The perception and meaning of the same idea might change from one place to the other and also from time to the other. Thus creating differences in how one values the idea as compared to the other. Remember the readers of Jane Austen refer "gay" to happiness, while the readers today have a completely different meaning for the word. Similarly, when the food in the western countries is meant to be served in multiple courses as controlled by the chef, the food in India is served as a meal – allow the person eating to create his own taste.

In our day to day life we experience multiple transactions – whether in the market while buying something or dealing with others. Negotiations happen every moment, everywhere whether we talk to our children or our bosses. Each transaction is a business of its own capacity where something is exchanged causing gain to someone involved in the exchange. The tangible value of the transaction can be measured but how could we measure the intangible value? The intangible value differs in the perspective of the parties involved in the transaction as well the ones observing the same. The key to understanding the intangible value is understanding the psyche or the thought process of the parties involved. In order to understand the psyche of someone it is important to understand the ideas that form their belief. The belief is constructed using the stories that a person hears and grows up with.

We all tell stories to our kids. Sometimes as a bedtime story, sometimes to put our point across. Many times, we tell the same story to our kids. But none of the renditions are all the same. They differ as per our own understanding and our beliefs. It also reflects what happens in our background. These are the stories that stay with our kids too when they grow up. In a large manner, these stories shape them up as well. Thus, the responsibility to make the next generation "good" lies on us.

Tell the right story, tell the right meaning and also appreciate that there might be other possible renditions as well.

An ode to parents - Janak - Janani

हरी कोंपलों में
जन्मे थे, मजबूत शाखा से लग
सपने भी तो देखे थे?
फिर, आज इन पीले पत्तों से
मुंह क्यों मोड़ लिया?
इन्हें भी तो, समय ने
यहाँ ला कर छोड़ा।
इन्हीं के तो तुम रूप हो,
इन्हीं की हो छवि।
यह तुम्हारे जनक हैं,
और यही तुम्हारी जननी। 

The story of a River

कल कल, कल कल करती,
मस्त चाल से चलती नदी,
चली जा रही सागर से मिलने।

पर्वतों की गोद में खेलती,
धरती के ह्रदय में अठखेलियाँ करती,
देखो तो सागर से मिलने चल दी।

कितने युग बदले,
कितनी सभ्यताएँ बदलीं,
नहीं बदली तो यह नदी।

सब देखा है इसने,
सब सहा है इसने,
फिर भी देखो चञ्चलता आज भी उतनी ही है।

कभी गाँव लीलती है, तो कभी सिंचाई करती है,
कभी पत्थर काटती है, तो कभी खुद को बंधवा लेती है,
फिर भी सबकी प्यास मिटाती जाती है।

जो छूट गया, ना उसका दुःख,
जो आगे आएगा, ना उसका भय,
इसे तो बस चलते जाना है।

पर्वतों का सन्देश सागर तक पहुंचाना है,
अपना रास्ता स्वयं ही बनाना है,
जन्म से वृद्धावस्था तक बस चलते ही जाना है। 

The price of growth

When Parikshit was bitten by Takshak, his son Janamejaya started a yagna to burn all the snakes in the fire. All the snakes rose in horror and cried foul over this mindless massacre. At this time, Astika – newphew of the serpent king Vasuki, told the story of Indraprastha to Janamejaya. Many years ago, the Pandavas approached the king of Hastinapur, Dhritarashtra for their share of the kingdom. The kauravas very shrewdly gave a forest – Khandavprastha to the Pandavas to build their own city. Under Krishna's suggestion, the Pandavas burned the forest in order to clear ground for Indraprastha. Arjuna build a barge of arrows all around the forest and all pandavas killed any living creature – Yaksha, human, demon, bird or animal that tried to escape the burning forest. The forest incidentally was home to the families of serpents. Living under the earth, they escaped the burns but were forced to flee to save themselves from the heat and the manhunt. On this cleared ground, the Pandavas built the magnificent city of Indraprastha. Indraprastha was envied by kings, gods and asuras equally. It rivalled the Indra's palace in beauty and graciousness. Astik told Janmejaya that the seeds of revenge were sowed in Khandavaprastha. At that time, the serpents were the victims and were burnt to support the cause of Pandavas and today, Janmejaya is burning the serpents to avenge his father. This will continue to enrich the enmity between the two creatures.

The story bring out two main points –

1. Every action has a reaction – could be equal and may be opposite too! But every action, even inaction, has a reaction.
   
2. There is always a price for every growth – however the payee may not be the same as the one who benefits
   

The first point was also the focus of my previous article – "What I learned from Bhishma?". Sri Krishna explained the importance of action and fulfilling the purpose in his discourse to Arjuna, known to us as Geeta. This is the same idea seen in the story of Rama. When Rama tries to be an upright king to hold the virtues of his kingdom, he has to part with his innocent wife. Even when Ahilya tried to follow the wishes of her husband he was punished to lie down as a rock – just because she was disillusioned as Indra disguised as her husband. Hence, actions – your own or of others – associated to you will have consequences. Never worry about them. They will happen – like it or not. Do your best and stick to your principles and remember the purpose.

It's the second point that excites me today. There is a price to everything. We all have heard it in multiple formats – "there are no free lunches!", "nothing comes for free". In a yagna, the yajman provides offerings to the gods to obtain their blessings in return. In a business, the entrepreneur puts in his ideas, efforts and capital to produce and appease customers. Professionals have to react as per the requirements of their employers and help them succeed in return for their own employment.

Innovation – probably the most sought after term in the business vocabulary today – focuses on growth by performing the tasks differently. However, with every innovation, there is a change introduced – sometimes good, sometimes bad. When the calculator were invented to help people with the calculations, the mental math lost its glory.

Thus, when someone asks the measure of success, I laugh! I simply ask the person to define the parameters of success. If the Indraprastha was a success, Khandavprastha was burnt for t. To build a great palace for 5 Pandavas, innumerable living beings had to die. Whose success was it? And at what cost? Many finance professionals develop deep purses rapidly, however need to retire soon as they start missing the family and other factors in the life. While reading in the newspapers, I came across great many sportspersons, who earned millions just through a single game. However, you may also read many different stories about the same people later. One such example is Justin Bieber's story!

In common societal terms, the success is still measured by the financial capacity of oneself. Any social gain as a family is considered as a greater success. As per the Indian scriptures Lakshmi is associated with Wealth, Durga with Emotions and Saraswati with Knowledge. Knowledge is the basic requirement to gain either wealth or emotions.